Account deletion

1. Email antonio.ibarra.g46@gmail.com from the address registered in the application.
2. Use the subject “Delete my Arbolada Integral account.”
3. Include the name and email address associated with the account.

If you no longer control the registered address, explain that in the message so an alternative verification process can be considered.

• Profile name and account email.
• Account status and role.
• Reservation information associated with the account, subject to the retention conditions below.
• Authentication and session records controlled by the application.

Historical reservations or administrative records may be retained for a limited period when needed for operations, internal review, abuse prevention, legal compliance, or incident resolution. Where practical, retained records will be deleted, anonymized, or detached from your identity.

Requests will be processed within 30 calendar days after receipt is confirmed. Active reservations may be cancelled as part of deletion so their places become available.

You do not need to delete your account to cancel a reservation. Use the My reservations section in the application.

Questions about account deletion or personal-data handling can be sent to antonio.ibarra.g46@gmail.com.